Chesapeake Financial Shares, Inc.

Payments Implementation Analyst

City, State US-VA-Williamsburg
Address
115 Norge Lane
Category
Customer Service/Support

Overview

Chesapeake Bank

Want to build a successful career with a financial institution that excels in the industry and has “fun” as one of its corporate values? Our team has high levels of employee engagement, proven in yearly external engagement surveys that rank us in the top 200 banks for multiple years running.  We offer competitive benefit plans and have high levels of job satisfaction.  Chesapeake puts an emphasis on knowing that we are only as strong as the communities we serve, therefore we contribute service hours and money to our local communities.

  

Talk to us about a career that makes you want to get up and come to work, have fun and make a difference.

 

Want to read more about why you should join the team, click the link below: 

Top 10 Reason You Should Explore a Career with Chesapeake Bank

 

 

Summary:

Chesapeake Payment Systems, a division of Chesapeake Bank, is a specialty line of business that is focused on providing exceptional payment processing solutions to businesses nationwide. The Implementation Analyst is responsible for ensuring the successful launch of Sponsored Partners. This position is responsible for working closely with Card Brands, NACHA, as well as Sponsored Partners and internal teams.  This position will advise on proper Banking, Card Brand, and Regulatory requirement adoption.

Responsibilities

  • Assist in developing project plans and coordinate schedules, meetings, and appointments to ensure project milestones are met.
  • Work with Card Brands, Processors, and Sponsored Partners to complete implementation projects including paperwork.
  • Monitor implementation testing, and launch and escalate any issues that arise during the process.
  • Coordinate Sponsored Partner due diligence evaluation and approval process, including background checks, policy review, portfolio data and other relevant documents with internal teams.
  • Manage Card Brand Registration process, including validations and annual attestations.
  • Develop and/or enhance internal job aids to ensure compliance processes are well documented.
  • Assist in the preparation and delivery of Sponsored Partner Approval documentation.
  • Facilitate and maintain all partner and third party agent/service provider registrations and related annual review requirements. 
  • Track the status of  Sponsored partner open items and questions and follow through to resolution.  
  • Contribute to team effort by collaborating on various payment programs.
  • Understand role as defined by the three lines of defense to maintain a compliance culture that includes risk management processes. 
  • Other duties as assigned

Requirements

  • Three to five years of merchant acquiring experience with a strong background in the banking industry.
  • Strong research, analytical and problem-solving skills.
  • Proficient with Microsoft Office applications including Excel, Outlook and Word.
  • Excellent written and oral communications skills.
  • Excellent organizational skills and a strong attention to detail. 
  • Ability to independently manage multiple priorities with limited supervision.
  • Ability to learn new software programs and job functions, self-teaching as needed. 
  • Ability to perform well in a fast-paced work environment.

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